| 林妍霏,梁文静,董雅倩.肿瘤医院门诊诊间预约挂号服务的[J].中国肿瘤,2015,24(6):486-489. |
| 肿瘤医院门诊诊间预约挂号服务的 |
| The Application and Effect of Appointment Registration in Consulting Room in Cancer Hospital |
| 投稿时间：2015-01-25 |
| DOI：10.11735/j.issn.1004-0242.2015.06.A011 |
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| 中文关键词: 诊间预约 挂号 门诊管理 |
| 英文关键词:appointment in consulting room registration outpatient management |
| 基金项目: |
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| 摘要点击次数: 2291 |
| 全文下载次数: 985 |
| 中文摘要: |
| 摘 要：开展诊间预约挂号服务后，预约量、患者满意度明显提高，就诊环境改善；还可以优化门诊流程，缓解患者“挂号难”“看病难”，提高服务质量和医疗质量，提升医院管理水平。 |
| 英文摘要: |
| Abstract：Since appointment registration in consulting room，the number of appointment and outpatient satisfaction have enhanced，at the same time，the medical condition was improved. And the outpatient service process was optimized，the difficulties of registration and medical treatment were alleviated，thus improved the quality of care and management level in hospital. |
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